![]() ![]() Note: Before you receive services, you must call 1-80 (TTY/TDD hearing impaired 711). You may also visit the . It can help you make the most of your life. The Tennessee REDLINE is available to provide accurate, up-to-date alcohol, drug, problem gambling, and other addiction information and referrals to all citizens of Tennessee at their request. This process is called “authorization.” It allows you to get help quickly and easily. We will find a doctor who can help you the best. We can also help you or someone you love with a drug or alcohol problem.Ĭall 1-80 (TTY/TDD hearing impaired 711) for help. We can help you deal with troubles in your family or job. They are also for people who have a substance abuse problem. These are for people who have a mental health problem. TennCare members who live in Middle Tennessee can get behavioral health services. Need help with a mental health problem? Need help with a drug or alcohol abuse problem? If you’re going to an appointment and need to take your child with you, he or she won’t count as your escort.Please let Tennessee Carriers know you’ll have an escort riding with you If you wish to bring someone with you to your appointment, you can have someone ride with you.Any minor requesting transportation without an accompanying adult will be handled on a case-by-case basis.Let us know if you have special needs like a wheelchair.If your doctor gives you a prescription, you can stop at the pharmacy to get it. ![]() Be specific about where you need a ride to.Know the address of your health care provider and the date and time of your appointment.Please give Tennessee Carriers information for each appointment If you have more than one appointment on the same day, you can get a ride to all covered services.If you cancel your appointment/visit, call 1-86 to cancel your ride.If the time for your return trip home was not already scheduled, you are responsible for calling to tell the transporter that you are ready to be picked up for your trip home.Call at least seventy-two (72) hours in advance of your appointment whenever possible.Important tips for setting up a ride- Please review Tennessee Carriers website- Rider Information Riders | Tennessee Carriers () But, you will need to go to a DentaQuest dentist. You do not need to see your PCP before you go to a dentist.Braces are covered only if they are medically necessary and only for children. TennCare will pay for some other dental care if it is medically necessary.Children need to start seeing a dentist the time the first tooth comes in the mouth, or no later than the first birthday. Children under age 21 should have a checkup and cleaning every six months. Or, if you have questions about caring for your child’s teeth, you can call them. You can call DentaQuest to find a dentist. Dental Care for Children (for teeth) You also have a dental plan for your teeth called DentaQuest. ![]() They can help you if you have questions about dental care. Your dental plan for your teeth is called DentaQuest. See your Dental Benefits Manager (DBM) Handbook for limits. Dental care includes benefits like checkups, x-rays, oral treatments and more. Dental care for adults age 21 and older is covered with limits.Children do not have to see their PCP before seeing their eye doctor, the eye doctor must be in our Provider Directory.Contacts are covered only if they are medically necessary. TennCare will pay for other vision care if it is medically necessary.If the eyeglass lenses or frames are broken or lost, we will replace them as medically necessary. Children under 21 years old- can have their eyes checked and get eyeglass lenses and frames as medically necessary.The first pair of cataract glasses or contact lens/lenses after cataract surgery are covered. For adults age 21 and older- vision services are limited to medical evaluation and management of abnormal conditions and disorders of the eye.Make sure sight, teeth and hearing are at their best. Department of Health & Human ServicesĢ00 Independence Ave SW, Rm 509F, HHH Bldg. ![]() Download and print the information (PDF 30.64 KB) or see below: Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. We obey federal and state civil rights laws. ![]()
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